GRAPA President Rob Mattison looks back on 2009 and the final training event, held in Las Vegas, Nevada.

Does competition have a role in our professional lives? I know for many people it does. What is the role of competition in the revenue assurance professional's job? Rob Mattison takes a look at the good and bad aspects of competition.

Do you sometimes feel like you are spinning out of control? Rob Mattison discusses how revenue assurance pros can take a lesson from Sufi dancers. You'll also hear about Rob's exciting desert adventure. Read the blog at Mattison Avenue

Rob discusses another breakthrough training event in Kuwait and the strong ties between revenue assurance and internal auditing.“This event reinforced my belief that in the battle for revenue assurance and fraud protection, there is a clear synergy and need for cooperation between the Internal Auditor and the Revenue Assurance Professional.”

Rob Mattison describes his experience at the Trinidad training and discusses the unique business environment of this island telco.

The famous “triple play” and “home run” bundle were created in the US and it is still home of post-paid service. Rob Mattison discusses how GRAPA standards based solutions can be applied to revenue assurance in the US.

Rob Mattison discusses revenue assurance training in Cape Town, deep forensics and controls, GRAPA certification news, milestones, new member services and upcoming training events and townhalls.

Rob discusses the upcoming (win-win) training event in Uganda organized with the help of dedicated GRAPA volunteers, the National Coalition of Revenue Assurance and Uganda's major telcoms.

GRAPA President Rob Mattison talks about state of revenue assurance and telcos in the UK, the birthplace of revenue assurance.

Rob Mattison discusses the roles of the revenue assurance staff, and the disciplines of managerial and financial accounting.

Rob Mattison talks about his impressions of Luxembourg, upcoming GRAPA training events and the roles of internal auditors and revenue assurance professionals.

The GRAPA User Groups represent an exciting new addition to the repertoire of training, networking, certification and recognition options available to the revenue assurance professional. GRAPA President Rob Mattison discusses the benefits of this 'un-conference' concept. Read the transcript at http://www.rmattison.wordpress.com.

Are your KPIs providing the you with the results you want? GRAPA president Rob Mattison discusses the role of KPIs in revenue assurance. Read the transcript at http://www.rmattison.wordpress.com.

Live interview by Radio and Podcast Personality "Eva Pristera" with Rob Mattison - President of GRAPA , (The Global Revenue Assurance Professionals Association). In this interview, Rob reveals the strategy behind Xtreme RA (C) and the new horizons for Revenue Assurance professionals. This 5 day training program offers Revenue Assurance Certification in all areas of the practice of RA in the Telecommunications industry and telecoms around the world are responding.

Rob Mattison discusses trends in telecommunications revenue assurance.
Read the transcript at http://www.rmattison.wordpress.com.